Privacy Policy
JuanMeds Health Care Center ("JuanMeds", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and the choices you have. We handle personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules, and issuances of the National Privacy Commission.
Information we collect
- Information you give us. When you send an inquiry, email or call us, we collect the details you provide, such as your name, mobile number, email address, preferred business location, the business model you are interested in, your preferred timeline, and any questions or notes.
- Information collected automatically. Like most websites, our hosting provider may record basic technical data such as your IP address, browser type and pages visited. If advertising measurement is enabled (see "Cookies and advertising tools"), cookies may collect information about your visit.
Please do not send us sensitive personal information, such as health records, government ID numbers or financial account details, through this website.
Why we use your information
- To respond to your franchise inquiry and contact you about the JuanMeds franchise opportunity.
- To share information about business models, investment requirements, locations and the franchise process that you asked about.
- To keep records of inquiries and improve how we respond to them.
- To measure and improve our website and advertising, where you have allowed cookies or similar tools.
- To comply with legal obligations.
We process the details you submit based on your consent, which you give when you tick the consent box on our inquiry form or contact us directly, and on our legitimate interest in responding to business inquiries.
Who we share it with
We do not sell your personal information. We share it only as needed with:
- Our franchise consultants and the JuanCollab team that supports franchisees, so they can respond to your inquiry.
- Service providers who help us run this website, such as hosting, email and form-processing providers, under appropriate confidentiality and data protection obligations.
- Advertising platforms such as Meta (Facebook and Instagram), only if advertising measurement is enabled.
- Government authorities when required by law.
Cookies and advertising tools
This website may use the Meta Pixel to measure the results of our Facebook and Instagram ads, for example how many visitors contact us after seeing an ad. The Pixel uses cookies and similar technology. You can control or delete cookies in your browser settings, and manage ad preferences in your Facebook or Instagram account settings.
How long we keep it
We keep inquiry information only for as long as needed to respond to you and follow up on the franchise opportunity, and for any period required by law. When it is no longer needed, we delete it or make it anonymous.
How we protect it
We use reasonable organizational, physical and technical measures to protect personal information against loss, misuse and unauthorized access. No method of transmission over the internet is completely secure, but we work to protect your information.
Your rights
Under the Data Privacy Act, you have the right to be informed, to access, to object, to correct, to have your data erased or blocked, to data portability, and to be indemnified for damages. You may also file a complaint with the National Privacy Commission. To exercise any of these rights, or to withdraw your consent, contact us using the details below.
Contact us
For questions or requests about this policy or your personal information, email rbudoso@juan-pay.com or write to us at #42 Scout Bayoran, South Triangle, Quezon City.
Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.